Weiss Gallenkamp Service Support
Weiss Gallenkamp provides a comprehensive range of service support for Plant Growth Chambers and Rooms. Our dedicated team of engineers are fully trained in all electrical, electronic, mechanical and software aspects of our products and provide approved maintenance procedures when carrying out repairs, maintenance and modifications.
The training undertaken by our agents and engineers is of the highest standard in the industry, ensuring that our customers are supported by the highest level of technical expertise. You can be assured that your equipment will perform to the standards required, at all times.
Our engineers are located throughout the UK, providing the minimum response times whatever the location. All engineers carry a large range of replacement items and are regularly re-stocked to ensure you receive a swift and speedy service.
In addition to full warranty support, Weiss Gallenkamp provides:
- Spare and replacement parts service
- Repair and contract options
- Maintenance contracts
- Product upgrades such as controllers and refrigeration systems
- Traceable calibration for temperature, humidity, uniformity and lighting intensity
- Calibration training
- On-site validation testing and performance mapping
- Product safety testing
Refurbishment and commissioning services are available on the full range of Environmental Testing Chambers of any age, throughout the UK.
Calibration
All of the Weiss Gallenkamp calibration procedures are traceable to the UKAS standard. Calibration can be carried out at the required number of temperature and/or humidity values.
Product support
Our engineers are linked via laptops and mobile phones to the UK technical department, ensuring timely work is undertaken to the highest standards.
Consultancy and project management
Our wealth of experience enables us to offer services for projects including:
- Turn-key projects
- On-site project management
- Cost control management
- Installation, commissioning and validation
- Full user, client co-ordination
- Training of customer's own operating and service personnel
- Integration into local BMS and other facilities
CFC refrigerant gas
Weiss Gallenkamp operates a corporate policy of eliminating harmful ozone-depleting CFC refrigeration gases in line with the Montreal protocol.
Our commitment:
- Replacement parts of new equipment are CFC free
- Weiss Gallenkamp actively pursue the replacement of CFC refrigerants in older equipment
- Depending on equipment age and size, CFC refrigerants are reclaimed and replaced with HFC equivalents having no ozone depleting potential and similar performance
- Where suitable HFC alternatives are not yet available or where older equipment is not compatible, low ozone depletion drop-in alternative gases are used (HCFC's)
- We operate a policy of responsible refrigeration - all gases are reclaimed, documented as a controlled waste consignment and returned to suppliers for disposal
- Our service engineers hold qualifications in Refrigerant Gas Handling (2078) and are registered with the Refrigeration Industry Board (ACRIB). They carry refrigerant reclaim units and accurate electronic gas leak detectors, to continually minimise the release of refrigerants to atmosphere
Contact us
Please contact us for further information and to discuss your individual requirements.
Tel: 01509 631590
Email: service@weiss-gallenkamp.com